SOS4Students reserves the right to cancel workshops and other events due to insufficient enrollment or complications beyond our control. In such cases, a full refund will be given.
SOS4Students also reserves the right to change workshop dates and times published, or to consolidate classes. Full refunds are available upon request in these circumstances.
If you wish for your student to participate in a different workshop date, SOS4Students must be notified in writing at least 14 days prior to the date your student was originally enrolled or the date of the desired workshop date. SOS4Students will make efforts to accommodate the switch based on enrollment numbers in the desired workshop. Any requests less than 14 days in advance cannot be accommodated.
Cancellations must be made in writing 30 days prior to the date of the workshop.
With this notice, cancellations will be refundable minus a $45 service fee. Cancellations in writing within 21-30 days will be refunded at a level of half the paid fee.
There will be no refunds less than 21 days prior to the workshop.
All classes are closed to parents and friends to ensure students are fully present and not distracted.
SOS4Students instructors encourage participation and engagement from all students enrolled in a workshop. In the event that your student declines to participate, we will try reasonable efforts to encourage participation, as long as it is not distracting or taking away from other students in the workshop.
Any student who is disruptive during the workshop or discourteous to teachers or other students will have one brief private discussion with an instructor and a warning. Subsequent disruptions will result in students being asked to leave and parents/caretakers being contacted for pick up. When this happens, students will not be permitted back in the workshop and no refund will be made due to disciplinary action.
If a student can not attend one or more sessions of a scheduled workshop and SOS4Students was not notified in advance, students will not be able to make-up daysnor will recordings of workshops be available.
Coaching Sessions & Other Appointments
For school-year and summer coaching and other appointments, SOS4Students requires 24-hours’ notice to reschedule. Except in emergencies (health, etc.), appointments cancelled with less than 24 hours’ notice will be billed at the regular rate. Missed appointments will also be billed at the regular rate.
If you have questions about these policies, please contact us at 510.531.4767 or .