By paying for an SOS4Students service, you agree to the following terms:
Workshops
SOS4Students Initiated Changes
SOS4Students reserves the right to cancel or postpone any workshop. If a workshop is canceled, we will contact you via the email address you provided when you registered for the class and give you the option of a refund or credit.
SOS4Students also reserves the right to change workshop dates and times published, or to consolidate classes. Full refunds are available upon request in these circumstances.
Requesting to Change Workshops
If you wish for your student to participate in a different workshop date, SOS4Students must be notified in writing at least 30 days prior to the date your student was originally enrolled or the date of the desired workshop date. SOS4Students will make every effort to accommodate the switch based on enrollment numbers in the desired workshop.
For students wishing to move to another workshop which is more expensive, SOS4Students will invoice for the additional amount.
For students wishing to move to another workshop which is less expensive, the purchaser will be refunded the difference.
Please note that all requests to move workshops will be subject to a $45 service fee. Any requests to move workshops that are received less than 30 days in advance cannot be accommodated.
Requesting Cancellations
For cancellation requests made 60 days prior to the scheduled workshop, a refund can be issued minus a $45 service fee -or- a credit for the full workshop fee can be placed on file with SOS4Students to be used toward any SOS4Students service within one year. Cancellation requests must be made in writing and can be sent to .
For cancellation requests made within 59-30 days prior to the scheduled workshop, a refund can be issued for half the workshop fee and minus a $45 service fee -or- a credit for the full workshop fee can be placed on file with SOS4Students to be used toward any SOS4Students service within one year. Cancellation requests must be made in writing and can be sent to .
There are no refunds for cancellation requests made less than 30 days before the scheduled workshop date or for “No Shows.” Credit toward future workshops may be offered at the sole discretion of SOS4Students. The credit will be good for one year. The decision of SOS4Students is final. No credits will be issued for “No Shows.”
Transferring Enrollment
Enrollment for a workshop may be transferred to another student or family. Please contact the office at if another student or family will be attending instead. All cancellation/refund policies still apply.
Workshop Participation
All sessions are closed to parents and friends to ensure students are fully present and not distracted.
SOS4Students instructors encourage participation and engagement from all students enrolled in a workshop. In the event that your student declines to participate, we will try reasonable efforts to encourage participation, as long as it is not distracting or taking away from other students in the workshop.
Any student disruptive to a workshop or discourteous to teachers or other students will have one brief private discussion with an instructor and be issued a warning. Parents or guardians will be contacted and the student will be asked to leave for subsequent disruptions. No refund will be issued.
Missed Sessions
If a student can not attend one or more sessions of a scheduled workshop and SOS4Students was not notified in advance, students will not be able to make-up days nor will recordings of workshops be available.
Coaching Sessions & Other Appointments
For school-year and summer coaching and other appointments, SOS4Students requires 48-hours’ notice to reschedule. Except in emergencies (health, etc.), appointments cancelled with less than 48-hours’ notice will be billed at the regular rate. Missed appointments will also be billed at the regular rate.
Questions
If you have questions about these policies, please contact us at 510.531.4767 or .